Key Points
- Full refund if cancelled 30+ days before arrival; 90% refund 22-29 days before; 50% refund 15-21 days before; no refund 10 days or less before.
- Cancellations must be emailed; refunds take 7-14 business days, with customers covering transaction fees.
- In force majeure (e.g., natural disasters), the company may offer rescheduling instead of refunds, which is less common.
Cancellation and Refund Details
How It Works:
If you need to cancel your trip with Holly Hook Holidays, the refund depends on when you cancel before the arrival date (the day your trip starts):
- Cancel 30 days or more before: Get all your money back.
- Cancel 22 to 29 days before: Get 90% back .
- Cancel 15 to 21 days before: Get 50% back .
- Cancel 10 days or less before: No refund.
How to Cancel:
You must Type your cancellation request to our official WhatsApp contact. Refunds, if you qualify, will be processed within 5-7 business days.